FAQ

How long does shipping take?

Orders are processed within 1–2 business days. Delivery within the UK usually takes 3–5 business days in total.

Do you ship across the UK?

Yes. We deliver throughout the United Kingdom, and standard delivery is free.

Can I return my order?

Yes. We offer free returns within 30 days. See our Refund Policy for details.

How can I contact support?

Email us at support@kitchowl.shop or call +44 7304 250198, Monday to Friday, 9:00 AM – 5:00 PM (UK time).

Is payment secure?

Yes. All payments are processed through Shopify's secure checkout.